There are two time options available - Short Term (4 days) or Longer Term (10 days). The time period includes the day of collection, as well as the day of return - so please bare this in mind. For example, you may collect the item the day before your event (Day 1), the event is the next day (Day 2), you may need a little post event rest day (Day 3), and then the item must be returned to store no later than 5.30pm the next day (Day 4). Each time length has their own price per product.

We understand you may end up loving the item and want to keep it. As long as it is not booked out for a future rental, then that's fine! We just ask that you contact us before or on the return date, to let us know and we will charge the remaining current sales cost.

You can find our full rental T&C's online here - https://www.diffuseretail.co.uk/store-policy It is important you read and understand these before booking a rental, as you will be legally bound by these once the rental order is confirmed. Don't worry though - it's nothing scary! It should all be fairly straightforward and means that you get to enjoy your event in your fabulous rental, with piece of mind.

Please refrain from cleaning any rented garments yourself. This will be looked after by us to ensure it is completed to the same highest quality for all products and to avoid any risk of accidental damage whilst in your possession.

For most rental orders, we will take bookings up to one month in advance to the event. For any prom or bridal bookings, these can be made up to 6 months in advance to the event. For all occasions, the full price of the rental is required upon reservation to hold the date. Please check the T&C's for information about cancellation fees.

All rental items must be returned in person to the store, so it can be checked by a member of staff. If you are aware of any faults upon return, please mention these and the level of damage will be assessed upon return. - If it is minor repairable damage or stains (e.g. ripped seams, zip breaks and removable stains that require some extra attention), we will cover this - don't worry. - If the damage is more significant and beyond repair, we will need to charge 50% of the current sales cost.